Shipping policy
Shipping Policy
At Velocità, we aim to deliver your order as quickly and reliably as possible.
Processing Times
All orders are processed within 1–2 working days.
Orders are not processed or dispatched on weekends or public holidays.
During busy periods, processing times may be slightly extended.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout.
Estimated delivery times:
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United Kingdom: 2–4 working days
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Europe: 5–10 working days
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Rest of World: 7–14 working days
Please note that delivery times are estimates and may vary depending on location and courier performance.
Free Shipping
We may offer free shipping promotions from time to time. Any applicable offers will be clearly displayed at checkout.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).
Customs, Duties & Taxes
For international orders, customs duties, taxes, and import charges may apply. These are the responsibility of the customer.
Velocità is not responsible for delays caused by customs.
Delivery Issues
If your order has not arrived within the expected timeframe, please contact us at:
We will do our best to assist you.
Incorrect Addresses
Please ensure your shipping details are correct at checkout.
Velocità is not responsible for orders delivered to incorrectly provided addresses.
Lost or Damaged Parcels
If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date.
We may request supporting information (such as photographs) to investigate the issue.
Velocità reserves the right to update this Shipping Policy at any time.